Your Willoughby Team in Cheltenham

Because, home or away, you know the importance of being in safe hands.

Part of the reassurance of coming home lies in the consistency; knowing that people who care are there for you when you need them. It should be the same for your home-from-home in Cheltenham, Gloucestershire too.

The Willoughby House Hotel has been owned by the same family for more than 17 years. Here’s a brief overview of the team that’s committed to looking after you from the moment of your first enquiry:

Terry Hopley, Owner
Terry Hopley bought Cheltenham’s Willoughby House Hotel nearly 20 years ago after a successful career spent travelling the world in the cruise industry.  Not surprising then, that so many of the luxury touches found aboard leading cruise liners can be found in the hospitality offered by your team at the Willoughby House.
Terry’s philosophy on hospitality remains unchanged: 
‘Our guests,’ he explains passionately, ‘have a right to expect spotlessly clean, comfortable accommodation and staff who are prepared to try that bit harder to add the extra touches that make all the difference.
‘Happily, we achieve that at Willoughby House, which is why more than 90 per cent of our guests return time and time again.’

Sir Geoff Hurst, MBE
Our director of Sales and Marketing needs little introduction.  Sir Geoff Hurst, MBE, is a soccer legend and remains the only player ever to score a hat-trick in a World Cup final. Now resident in Cheltenham, Sir Geoff has travelled the world for nearly half a century, first as a player, then as an ambassador and accomplished after-dinner speaker. He is proud that Willoughby House offers a personal service and attention to detail that many other top hotels cannot match.

Speaking about his involvement with the Willoughby House, Sir Geoff says: 
‘I welcome many important guests to the Willoughby and I am proud that they appreciate the very special hospitality we offer.’

This is your Willoughby House – contact us now to experience the luxury, warm welcome and attention to detail yourself.